Terms of service
Quin Stott Fitness LLC
Last Updated: 06/29/26
1. Introduction and Acceptance of Terms
Welcome to Quin Stott Fitness LLC (“Company,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our websites, digital products, online programs, coaching services, memberships, communities, applications, forms, messaging channels, content, and any related services (collectively, the “Services”). By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any applicable disclaimers, agreements, or policies referenced by the Company. If you do not agree, you must discontinue use of the Services. Your continued use after any updates to these Terms constitutes acceptance of the revised Terms, and you are responsible for reviewing them periodically.
2. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, and legally capable of entering into binding agreements to use our Services. The Services are intended for adult users; however, a parent or legal guardian may contract with the Company on behalf of a minor under a separate written agreement. We may terminate access to anyone who fails to meet eligibility requirements.
3. Accounts and Security
Some Services may require you to create an account. You agree to provide accurate, current information during registration and to maintain the security of your login credentials. You are responsible for all activity that occurs under your account. We reserve the right to suspend or terminate accounts at our discretion, including for misuse, unsafe behavior, fraudulent activity, or violations of these Terms.
4. Description of Services
Our Services may include online personal training, fitness coaching, wellness programs, custom workout or nutrition plans, virtual check-ins, digital products, online programs, memberships, community access, course libraries, livestream sessions, educational content, messaging support, form reviews, app-based features, and related materials.
We may modify, update, replace, suspend, or discontinue any part of the Services at any time. Specific platforms, features, content, community formats, calls, challenges, programs, or resources may change over time and are not guaranteed to remain available permanently.
All content is provided for general educational and informational purposes only and is not intended to replace professional medical advice, diagnosis, treatment, physical therapy, rehabilitation, mental health care, or emergency medical monitoring. Participation in exercise, nutrition, or fitness programs involves inherent risks. You assume all responsibility for ensuring that you are physically able to participate safely, and you agree to consult a licensed healthcare professional before beginning or modifying any fitness, nutrition, supplement, or exercise regimen.
5. Payments, Billing, Subscriptions, and Refunds
All fees for Services must be paid in full when due and are processed through third-party payment providers, checkout platforms, or platform-based billing systems. You agree to pay all applicable fees and taxes and to provide accurate, current payment information.
Certain Services may be offered as one-time purchases, paid-in-full packages, installment plans, recurring subscriptions, or memberships. By purchasing a subscription or membership, you authorize the Company and/or its payment processors or platform providers to charge your selected payment method on a recurring basis until the subscription or membership is canceled, expires, or is otherwise terminated.
Subscription and membership fees are charged in advance for the applicable billing period. You are responsible for canceling any subscription or membership before the next billing date if you do not want to be charged again. Canceling a subscription or membership stops future billing but does not automatically refund prior payments.
Except where required by law or expressly stated otherwise in a separate written agreement, all sales are final and non-refundable. This includes, but is not limited to, coaching services, digital products, online programs, memberships, subscriptions, installment payments, paid-in-full packages, and unused access. No refunds or prorated credits are provided for partial billing periods, unused services, inactivity, failure to use the Services, or failure to cancel before a renewal date.
Unauthorized payment disputes or chargebacks may result in suspension or termination of Services and may be pursued as a breach of these Terms. We reserve the right to modify pricing, billing structures, payment methods, or offerings at any time.
6. Intellectual Property Rights
All content made available through the Services—including coaching materials, videos, guides, programs, branding, graphics, digital downloads, and written content—is owned by the Company or licensed to us. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use this content solely for your personal, non-commercial use. You may not copy, modify, distribute, sell, resell, share, publish, screenshot, record, upload, publicly display, or otherwise exploit any free, paid, private, or members-only content without prior written permission.
7. User Submissions, Testimonials, and Feedback
If you submit comments, testimonials, ideas, progress updates, photos, videos, or other materials (“User Content”), you grant the Company a worldwide, royalty-free, perpetual license to use, reproduce, modify, publish, and display such content in any media, consistent with any applicable agreements you have signed. You represent that your submissions do not infringe or violate the rights of any third party. The Company is not obligated to provide credit, compensation, or confidentiality for User Content unless required by law.
8. Authorized Representatives
Individuals who assist the Company—including contractors, assistants, or authorized team members—may communicate with clients, access limited account information, and support operational tasks. These representatives may not make promises, guarantees, or commitments on behalf of the Company beyond what is explicitly stated in official communications or agreements.
9. Third-Party Services and External Links
We may use third-party websites, applications, platforms, communities, forms, payment processors, scheduling tools, messaging tools, email providers, video platforms, coaching software, analytics tools, automation tools, or other technology providers to operate, deliver, manage, or support the Services.
By using the Services, submitting information, joining a community, booking a call, making a purchase, creating an account, participating in a program, or accessing any membership or digital content, you understand that your access to certain features may depend on third-party platforms or service providers. Your use of those third-party platforms may also be subject to their own terms, privacy policies, community rules, payment terms, and technical requirements.
The Company is not responsible for any third-party platform’s availability, errors, outages, technical issues, account restrictions, payment processing issues, data practices, policy changes, or decisions to suspend, limit, or terminate access. We may change, replace, add, or remove third-party platforms at any time without updating these Terms, provided the core nature of the Services remains substantially similar.
The Services may also include links to external websites. Accessing third-party sites is at your own risk. Inclusion of third-party products, platforms, or collaborations does not constitute endorsement unless expressly stated.
10. Community, Membership, and User Conduct
Some Services may include access to an online community, membership area, group, course library, digital program, forum, chat, app, platform, or similar feature. Access may be free, paid, included with another purchase, or offered as a separate recurring membership or subscription.
You are responsible for maintaining respectful and appropriate conduct in any community, membership area, platform, or group connected to the Services. You agree not to harass, abuse, threaten, spam, impersonate others, share unlawful content, post misleading information, solicit other members without permission, upload harmful materials, or disrupt the experience of other members, clients, contractors, or the Company.
All training materials, videos, written content, templates, lessons, resources, community posts by the Company, programs, and other materials provided through the Services are for your personal, non-commercial use only. You may not copy, reproduce, distribute, resell, share, publish, screenshot, record, upload, or otherwise exploit any paid, private, or members-only content without written permission.
We reserve the right to moderate, remove, restrict, suspend, or terminate your access to any community, membership area, platform, subscription, or Service if we believe you have violated these Terms, violated community rules, failed to make required payments, misused the Services, created risk for other members, or engaged in conduct that may harm the Company, its clients, members, contractors, brand, or operations.
Community access, membership features, content availability, platform features, pricing, member participation, and program structure may change over time. We do not guarantee that any specific platform, feature, discussion, post, challenge, call, course, resource, or community format will remain available permanently.
11. Health Disclaimer, Limitation of Liability, and Assumption of Risk
Fitness, nutrition, and physical training involve inherent risks, including but not limited to injury, illness, and physical strain. The Company does not provide medical advice, diagnosis, treatment, physical therapy, rehabilitation, mental health services, or emergency medical monitoring. By using the Services, you acknowledge and voluntarily assume all risks associated with physical activity. To the maximum extent permitted by law, the Company, its owners, employees, and contractors are not liable for any injuries, health issues, damages, losses, or expenses arising from your participation in programs, reliance on content, use of equipment, or any other aspect of the Services. Your sole remedy for dissatisfaction with the Services is to discontinue use. You agree to indemnify and hold the Company harmless from any claims arising from your participation or violation of these Terms.
12. Termination of Services
We may suspend or terminate your access to the Services at any time for violations of these Terms, unsafe behavior, misuse of content, fraudulent activity, payment disputes, or other conduct deemed harmful to the Company. Termination does not entitle you to a refund unless required by law. Any obligations that accrue prior to termination remain enforceable.
13. Communications and SMS Consent
By using the Services, submitting an application, booking a consultation call, purchasing a product, joining a community or membership, creating an account, or providing your contact information, you consent to receive communications from the Company, including emails, text messages, direct messages, in-app notifications, platform notifications, or other electronic messages for administrative, informational, transactional, appointment-related, service-related, and, where permitted, promotional purposes.
If you provide your phone number and separately opt in to receive text messages, you agree to receive recurring SMS/MMS messages from the Company regarding your application, consultation call, appointment reminders, coaching-related updates, account or service notifications, membership updates, billing-related reminders, and related follow-up communications. Message frequency may vary.
Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at contact@quinstottfitness.com.
Consent to receive text messages is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.
You may opt out of marketing communications at any time, though you may still receive essential service-related or transactional communications related to active services, billing, appointments, account administration, legal notices, purchases, memberships, or coaching-related matters.
Your use of the Services is also governed by our Privacy Policy.
14. Updates to Terms
We may modify or update these Terms at any time. Revised Terms become effective upon posting. Continued access to or use of our website, content, or Services constitutes acceptance of the updated Terms.
15. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles. Any disputes arising under these Terms shall be resolved exclusively in state or federal courts located within Massachusetts. You waive the right to participate in class actions or collective proceedings.
Financial disputes—including any issues related to payments, fees, refunds, billing, subscriptions, memberships, or chargebacks—are governed exclusively by Section 5 (Payments, Billing, Subscriptions, and Refunds) and are not subject to mediation or any other dispute-resolution procedures.
Any ambiguities in these Terms shall not be construed against the Company.
16. Contact Information
If you have questions about these Terms or the Services, you may contact us at:
Quin Stott Fitness LLC
Email: contact@quinstottfitness.com